Explore our Frequently Asked Questions Below
Easy! Just fill out our contact form or email us at hello@amaezme.com, and we’ll send over our latest pricing guide with all the details on rentals, services, and custom add-ons.
We’ll help you build the perfect celebration—styled to Amaez and tailored to your vision (and budget).Yes—a 50% non-refundable deposit is required to reserve your date and secure your rentals or services. The remaining balance is due 7 days before your celebration.
We keep it simple, transparent, and stress-free—just like your party should be.We charge one delivery fee that includes delivery, setting up items where desired and picking up. The delivery fee starts at $150, but varies depending on factors including mileage/distance from warehouse location, hard drop or pick up times, installation of items, and the number of items on order.
Need early setup or late-night pickup? We’re happy to accommodate—just let us know the details, and we’ll build it into your plan!Every order includes a delivery fee, a 5% damage + cleaning fee, and applicable sales tax. That small damage fee helps us keep our rentals in top shape for all the Amaezing celebrations we serve—and covers minor wear and tear from regular use.
Please note: this fee doesn’t cover weather-related damage. If items are left uncovered in the rain or exposed to the elements, you’ll be responsible for any damage or replacement costs.
We’ll always guide you on best practices so everything goes off without a hitch—and comes back just as beautiful.We work with you (and your venue!) to schedule a 2-hour delivery window that fits your timeline. If all items are available, we’re happy to deliver and set up a day before your event—at no extra cost.
You’ll hear from us about 7 days prior to your celebration to lock in your delivery details.
It’s all part of making your day feel effortless and Amaezing from the start.Just fill out our contact form or email us at hello@amaezme.com, and we’ll get back to you within 24 hours (Monday–Friday) to kick things off.
To reserve your date and lock in your rentals, we require a 50% non-refundable deposit, with the remaining balance due 7 days before your event.
Once you’re booked, consider it handled—beautifully, joyfully, and 100% Amaezingly.ASAP is best! Our inventory is limited and rentals are booked on a first-come, first-served basis. We recommend securing your items as early as possible—especially for events between October and May, when our calendar fills up fast.
If you’ve got a date in mind, don’t wait—let’s lock it in and start making it Amaezing!Absolutely! We’re happy to swap items for others of equal value to better match your style or event needs. Our packages are designed to save you money, so as long as the initial value stays the same, we’re all about flexibility.
Because no two celebrations are alike—and yours should feel perfectly you.
